Returns & Refunds

We want you to be completely satisfied with your purchase. If you're not happy, we're here to help.

Returns

We accept returns within 30 days of receiving your item, for both defective and non-defective products. To initiate a return, please contact us at support@glablb.com with your order number before sending anything back. Items sent back without prior authorization will not be accepted.

A free prepaid return label will be provided upon request.

Non-Returnable Items

We are unable to accept returns on personal care and beauty products that have been opened or used.

Refunds

Once your return is received and approved, refunds will be issued to your original payment method within 10 business days. If more than 15 business days have passed since approval, please contact us at support@glablb.com.

Damaged, Defective or Wrong Items

Please inspect your order upon receipt. If your item is defective, damaged, or incorrect, contact us immediately at support@glablb.com with photo or video evidence and we will resolve it promptly.

Exchanges

We do not offer direct exchanges. Please return your item and place a new order.

European Union 14-Day Cooling-Off Period

If your order is shipped into the EU, you have the right to cancel or return within 14 days for any reason. Contact us at support@glablb.com to initiate this process.

All claims must be made within 90 days of payment.

For any questions, email us at support@glablb.com or use our contact form.