Refund policy

Return and Refund Policy

We want you to be completely satisfied with your purchase. If you're not happy, we're here to help.

Returns: We accept returns within 30 days of receiving your item, for both defective and non-defective products. To initiate a return, please contact us at support@glablb.com before sending anything back. Items sent back without prior authorization will not be accepted.

Return shipping costs are the responsibility of the customer, except in cases of defective or incorrect items.

Non-Returnable Items We are unable to accept returns on personal care and beauty products that have been opened or used.

Refunds: Once your return is received and approved, refunds will be issued to your original payment method within 10 business days. If more than 15 business days have passed since approval, contact us at support@glablb.com.

Damaged, Defective, or Wrong Items Please inspect your order upon receipt. If your item is defective, damaged, or incorrect, contact us immediately with photo or video evidence, and we will resolve it promptly.

Exchanges: We do not offer direct exchanges. Please return your item and place a new order.

European Union 14-Day Cooling-Off Period If your order is shipped into the EU, you have the right to cancel or return within 14 days for any reason. Contact us at support@glablb.com to initiate this process.

All claims must be made within 90 days of payment.